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OUR POLICIES & PROCEDURES

Deposits and Payments
Wedding Clients:
For weddings, a $250.00 nonrefundable deposit is due to secure your requested event date. Once your menu is set, an additional deposit is required to equal 50% of your event total.

Final payment is due 7 days before your event. Any add-ons made after the final payment will be billed on a separate invoice. A refund will be issued for any credits.

Corporate Clients:
Not all corporate events require a deposit. Please discuss with your event coordinator.

Final payment is due 14 days after your event. If payment is not received within 14 days and payment arrangements have not been made, interest of 1.5% per month will be added to the unpaid balance.

Social Events:
For social events, a $100.00 nonrefundable deposit is due to secure your requested event date. Once your menu is set, an additional deposit is required to equal 50% of your event total.

Final payment is due 14 days after your event. If payment is not received within 14 day period and payment arrangements have not been made, an interest of 1.5% per month will be added to the unpaid balance. All out of state clients payment is due 7 days prior to your event. Any add-ons made after the final payment will be billed on a separate invoice. A refund will be issued for any credits.

 

Sales Tax
6% sales tax will be added to the bill. If you are tax exempt, please have the number available.

 

Prices
All published prices are subject to change. Prices are guaranteed for 30 days prior to the date of the event.

 

Service & Setup
$13.00 an hour per supervisor. $11.00 an hour for each additional staff person.

 

Service Charges
18% service charge will be added to the bill of all full service events.

12% service charge will be added to the bill of all dropped off events that require set up.

$1.00 per person gratuity will be added for all bar services unless the option of a tip jar.

Some venues charge a "User Fee". This charge will be added to the invoice.

 

Delivery/ Set up/ Pick up Charges
Events that require delivery, set up and pick up will have a delivery fee + service charge of 12% added to the final bill.

 

Guest Count
The number of guests may not be decreased once the menu has been determined. Final guest count due one week prior to event date.

 

Cancellation
Cancellations must be requested in writing 60 days prior to the date of the scheduled event for a full refund of any deposit. Any nonrefundable deposits will not be refunded. Notification of cancellation received less than 60 days will be assessed a 25% cancellation fee. Cancellations made during the week of the event are considered booked events and are the sole responsibility of the client and will be billed to the client.

 

Equipment
Delivery charges are added to all rental equipment. Once equipment has been delivered to the event location, it is the client’s responsibility. Tableware and serving pieces must be rinsed to avoid a cleaning charge.

 

Health Conscious Individuals
Will be accommodated whenever possible.

 

Credit Cards Accepted
MasterCard and Visa

 

4661 Okemos Road, Suite 3  ::  Okemos, Michigan  48864
Phone: 517.349.6663 
::  Fax: 517.347.0644

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"Serving The Greater Lansing, Michigan Area Since 1985"
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